Refund policy
Return and Refund Policy
At Little Nomads, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 15 days from the date of purchase, provided that the products are in perfect, unworn condition with all tags attached.
Return Process
- Contact our customer service team at littlenomadsco@gmail.com within 15 days of receiving your order to initiate the return process.
- Once your return request is approved, we will provide you with a return authorization number and instructions on how to return the item(s).
- Pack the item(s) securely in the original packaging, including all tags and accessories.
- Ship the item(s) back to us using a trackable shipping method. The customer is responsible for return shipping costs.
- Once we receive the returned item(s) and verify their condition, we will process your refund.
Refund Policy
- A full refund will be issued to the original method of payment for returned items that meet our return criteria.
- Refunds will be processed within 3-5 business days of receiving the returned item(s).
- Shipping fees are non-refundable.
Final Sale Items
Hats are considered final sale and are not eligible for return or exchange, except in the case of a manufacturing defect or damage during shipping.
Damaged or Defective Items
Β If you receive a damaged or defective item, please contact us immediately at [email address] with photos of the damage or defect. We will provide further instructions on how to proceed with a return or exchange.
Contact Us
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team at littlenomadsco@gmail.com. We're here to help!